Welcome to Kolnor

At Kolnor, we believe in inspiring your home with elegance and providing customer service you can rely on.

Discover quality pieces designed to bring warmth, style, and comfort to every corner of your home.

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How long will it take to receive my order?

We process and ship orders within 1-2 business days. Standard delivery typically takes 5-14 business days, depending on your location. Once your order ships, we’ll send you a tracking number so you can monitor its progress.

Can I change or cancel my order after placing it?

If your order hasn’t been processed, we may be able to help with changes or cancellations. Please contact us as soon as possible at email: support@kolnor.com. Once processed, orders can no longer be changed or canceled.

What should I do if I receive a damaged or defective product?

We’re here to help! If your product arrives damaged or defective, please contact us within 5 days with your order details and photos of the issue. We’ll work with you on a replacement or refund as soon as possible.

How do I know if my order has been confirmed?

After placing your order, you’ll receive an email confirmation with the details. If you don’t see it, please check your spam folder or contact us to confirm your order was successfully received.

Do you offer returns or exchanges?

Yes, we accept returns and exchanges under specific conditions, such as manufacturing defects, incorrect item received, or if the product doesn't match its description. Items must be unused and in the original condition for consideration.

What payment methods do you accept?

We accept major credit cards, PayPal, and several other secure payment methods. You’ll see all available payment options at checkout.

Will I be charged sales tax?

Sales tax is applied according to local and state laws and will be calculated at checkout. If applicable, the tax amount will be clearly displayed before you complete your order.