Shipping Policy
At Kolnor, we are dedicated to providing you with an exceptional shopping experience from the moment you place your order until it arrives at your doorstep. Below are the details regarding our shipping policies.
Shipping Times
We ship to countries worldwide, and delivery times may vary based on your location. Please refer to the estimated shipping times below:
- United States: 5-14 business days
- Canada: 5-14 business days
- United Kingdom: 5-14 business days
- Australia: 5-16 business days
- New Zealand: 5-16 business days
Rest of the World:
- Estimated delivery times range from 6-18 business days.
Shipping Costs
- Free Shipping: We offer free shipping on all orders over $50.
- Free Returns: Enjoy free returns within 30 days of delivery.
Order Processing
- Orders are typically processed within 1-2 business days.
- Once your order has shipped, you will receive a confirmation email containing tracking information to monitor your shipment.
Additional Information
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Customs and Duties: Please be aware that international orders may incur customs duties and taxes, which are the responsibility of the recipient. We recommend checking with your local customs office for specific details.
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Delays: While we strive to deliver your order within the estimated timeframes, please note that unforeseen circumstances—such as customs delays or extreme weather conditions—may affect delivery times. We appreciate your understanding and patience in such situations.
Thank you for choosing Kolnor. We hope you enjoy your shopping experience with us!
For any further assistance, please contact our customer support team: support@kolnor.com.